Media Communications Manager
Competition and Consumer Protection Commission (CCPC)
The CCPC is seeking to recruit a Media Communications Manager to join our Corporate Communications and Stakeholder Engagement Unit. This team leads the organisation’s corporate and stakeholder communications and campaigns across financial education, consumer information, enforcement, advocacy and research outputs, coordinates responses to media queries, manages public affairs activity including preparation for media and Oireachtas Committee appearances; oversees stakeholder engagement and events. It also drives the social media strategy and corporate platforms, and manages all internal communications activity.
Reporting to the Head of Unit, this role requires an experienced communications specialist with strong journalistic instincts and outstanding editorial judgement. The successful candidate will demonstrate exceptional newsroom standard copywriting and storytelling ability, with a proven
talent for identifying clear story angles, simplifying complex, technical information, and producing compelling, accurate content for media, political and industry stakeholders, and the general public.
The Successful Candidate:
The successful candidate will have a strong background in journalism, bringing resilience, self-motivation, and editorial confidence to their work in media communications. They should have an excellent grasp of the Irish media landscape, an understanding of what journalists need, how newsrooms operate, and how to deliver stories that resonate, particularly on issues relating to personal finance, financial products, consumer protection, and household financial decision making.
The candidate must be at ease serving as a credible spokesperson for the CCPC, representing the organisation with authority and professionalism.
They will have a proven track record of producing top-quality stories and public communications, as well as experience in developing and rolling out integrated media strategies. The ideal candidate will interpret and communicate technical, regulatory, and financial information, including findings from consumer research, into clear and accessible content.
Building and maintaining strong, positive relationships with journalists, editors and key stakeholders will be central to their role.
Demonstrated experience working in a dynamic newsroom, press office, or comparable media communications environment is required, along with a proven ability to effectively manage multiple projects, subject matters, and tight deadlines simultaneously. The ideal candidate will demonstrate ease in engaging with senior stakeholders both within and outside the organisation and possess the confidence to advise executive leadership on effectively shaping narratives and key messages for the Irish public and media.
Exceptional writing, editing, and storytelling skills are a must, enabling the candidate to produce a range of high-quality communication materials. They should be adept at taking in complex regulatory, economic, financial and technical information, and turning it into engaging, accessible media materials and content fit for publication. Their contribution will enhance the CCPC’s profile, support the work of divisions, and drive forward the organisation’s strategic objectives, particularly in strengthening consumer financial literacy and financial wellbeing in Ireland.
Key Responsibilities
The role is focussed on producing high quality writing and specialist media communications, including but not limited to the following:
- Support the development and promotion of the CCPC’s financial education and financial literacy initiatives, seeking out and developing ideas for campaigns, ensuring messaging aligns with the CCPC’s mandate to promote financial education and support positive consumer choices, while achieving strong national and regional reach.
- Analyse complex and technical enforcement, consumer and competition issues and identify strong, newsworthy angles to inform targeted messaging for media, political stakeholders and the public.
- Produce a wide range of compelling communication outputs to newsroom standards, including press releases, statements, stakeholder communications, briefing documents, executive summaries and reports.
- Draft timely, accurate and approved responses to media and stakeholder queries, often under tight deadlines, ensuring key messages on consumer awareness and advocacy are included.
- Lead the planning and execution of proactive, earned media activity on consumer rights topics, complementing wider public awareness campaigns and enhancing the CCPC’s profile and visibility.
- Support the Commission and Senior Leadership Team in preparing robust communications for media interviews, stakeholder briefings and Oireachtas Committee appearances.
- Act as a spokesperson for the CCPC where appropriate, providing clear, accurate and authoritative commentary across broadcast, print and online media.
- Act as a brand ambassador, ensuring all communication outputs and digital collateral reflect CCPC standards and strategic objectives.
- Develop media and communications strategies to support the promotion of organisational outputs including enforcement actions, mergers decisions and consumer information.
- Monitor the media landscape, identify risks and opportunities, and build and maintain close relationships with journalists by pitching stories, providing context, and facilitating interviews.
- Monitor press activity against KPIs, preparing evaluations, insights and recommendations for continuous improvement.
- Provide weekly updates to the Head of Corporate Communications and Stakeholder Engagement on progress, priorities and outcomes.
- Undertake any additional duties required to support business objectives.
Essential
- Minimum five years’ relevant experience in journalism, reporting, media communications or a busy press office environment, with strong contacts across national and/or regional media.
- Demonstrated experience of applying strong editorial judgement, writing excellent copy and identifying and articulating key messages from complex or technical subject matter.
- Proven track record of drafting high‑quality, concise and accurate press materials for both corporate and consumer audiences, within tight deadlines
- Practical experience working with media or press offices, with a clear understanding of newsroom operations, publication cycles and regional and national media timelines.
- Evidence of successfully managing multiple communications campaigns or projects concurrently, while meeting competing priorities and deadlines.
- Strong organisational and time‑management skills, demonstrated through delivery of work to agreed timelines in fast‑paced environments.
- Experience working collaboratively across teams and functions to achieve shared communications or organisational objectives.
- Proven ability to build, manage and sustain effective working relationships with internal and external stakeholders.
- Ability to work independently, showing initiative and proactively progressing work with minimal supervision.
- Consistent attention to detail, with a strong record of delivering accurate, high‑quality written outputs.
Desirable
- Third level qualification in journalism, communications, media studies or a relevant discipline.
- Previous experience as an organisational spokesperson.
- Experience or a strong interest in personal finance, consumer rights, financial products, and policy or regulatory communications.
- Strong knowledge of the Irish business, personal finance and consumer media landscape.
- Experience working in or engaging with the public service.
- Understanding of consumer affairs or competition issues.
Application Process:
To apply for this role using the link on the CCPC careers page, please submit an up-to-date CV and a cover letter, (300 words max), detailing your experience applying strong editorial judgement, with reference to specific examples of translating complex or technical material into clear, accurate and accessible key messages, applicants are encouraged to reference specific examples where possible. Applicants should note that canvassing will result in your exclusion from the process.