Senior Account Manager
The Reputations Agency
We are seeking a Senior Account Manager to join The Reputations Agency's expert team. This pivotal role is for a highly skilled public relations professional with a proven track record in strategic communications, capable of managing and building robust, lasting client relationships, developing impactful integrated strategies, and leading a high-performing team. As a Senior Account Manager, you will be a primary strategic partner for your clients, understanding and ensuring their objectives are met through exceptional delivery and innovative campaigns for high profile brands. This role requires strong communication skills, a deep understanding of the media landscape, and the ability to think both creatively and strategically.
The Reputations Agency
Launched in 2004, we are a strategic reputation, communications, and public relations agency, part of the WPP Group of Agencies in Ireland and the Global WPP VML Network, and the exclusive Irish associate to the global RepTrak Company.
Our purpose is to be a trusted partner in the growth and transformation of Ireland’s most respected enterprises, delivering impactful reputation management, grounded in world class measurement and strategy, and delivering reputation solutions that are insight-driven, creatively inspired, and results-oriented.
Our proprietary research platforms — the Ireland Reputation Index, Ireland Sustainability Index, and Social CEO Reports — position us as thought leaders in reputation, brand, sustainability and leadership.
Our client portfolio includes Addleshaw Goddard, AIB, An Post, Bank of Ireland, Bord na Móna, Boots, Broadlake, Bus Éireann, Coillte, daa, Dublin Bus, ESB, Gas Networks Ireland, Horse Racing Ireland, Iarnród Éireann, .ie Domain, Irish Distillers, Lidl Ireland and Vodafone.
In 2015, we were among the first agencies to achieve the PRCA Consultancy Management Standard — a benchmark for excellence in PR practice that we have held since.
________________________________________
Key Responsibilities:
Strategic Client Partnership: Act as a primary day-to-day strategic contact for clients, providing expert counsel, leading impactful meetings, and ensuring deep understanding of client objectives.
Integrated Campaign & Strategy Development: Design, develop, and execute cutting-edge PR and communications campaigns aligned with client goals, identifying and leveraging opportunities across media, events, stakeholder engagement, influencers, sponsorships, and partnerships.
Advanced Media Relations: Cultivate and leverage strong media relationships to consistently secure top-tier, impactful coverage on behalf of our diverse client portfolio. Oversee the strategic creation and distribution of compelling media materials.
Team Leadership & Project Excellence: Manage and mentor junior staff, oversee budgets, ensure key delivery metrics are met, and meticulously manage project timelines. Foster a collaborative team environment, sharing expertise and driving collective success.
Crisis & Issues Management: Proactively develop and implement robust crisis communication plans and materials, effectively mitigating potential reputational damage for clients.
Performance Reporting & Insight: Track comprehensive campaign performance, conduct in-depth analysis of results, and provide insightful reports to clients and internal stakeholders, ensuring continuous improvement and strategic adaptation.
Skills Requirements:
- A minimum of five years' progressive PR experience, with significant time in an agency or consultancy environment, including at least two years in a senior client-facing capacity.
- Demonstrated ability to strategically manage key client accounts, lead complex campaigns, and consistently secure high-value media coverage.
- Possession of extensive and valuable media relationships across relevant sectors.
- Exceptional communication and interpersonal skills, both written and verbal, with a proven ability to produce sophisticated and persuasive strategies, plans, and messaging content.
- A profound understanding of, and genuine interest in, the news and business agenda, coupled with an innate ability to identify compelling news angles and proactively generate media opportunities for clients.
- Superior project management capabilities, with the ability to work collaboratively across cross-functional teams, displaying excellent judgment, time management, problem-solving, and budgeting skills.
- A high standard of education with relevant third-level qualifications; a commitment to continuous professional development is highly valued.
- A creative and pragmatic approach, combined with a meticulous attention to detail and a proactive, results-oriented attitude.
- Proven experience in crisis communications and issues management.
- Strong knowledge of influencer marketing, digital media trends, and stakeholder relationship building.
- Advanced proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
What we will offer:
Working alongside the CEO in leading the agency, the successful applicant will benefit from leading and developing a dynamic and experienced team. Working at The Reputations Agency provides access to the latest Irish and global thought leadership, to our successful WPP VML sister agencies and the opportunity to work with a suite of blue-chip clients. Based at our landmark Georgian Hamilton House offices at the intersection of Leeson Street and Fitzwilliam Place there is a host of amenities and services right on our doorstep.
An attractive remuneration package will include a competitive salary, pension/PRSA contribution, range of supportive healthcare benefits, a personal training and development budget, as well as a meaningful incentive plan aligned to our company’s strategic objectives.
Location: Ideally based in or near Dublin
Contract: Full-time
Office: The Reputations Agency, Hamilton House, 28 Fitzwilliam Place, Dublin 2 (currently hybrid)
Closing date: 5pm, Friday 15th August 2025 (applications welcomed in advance)
How to apply: Send your CV (max 2 pages) and a covering letter outlining your career highlights, ambitions, and salary expectations to: [email protected]
Website: www.thereputationsagency.ie