Digital Communications Manager
Charities Regulator
The Charities Regulator’s remit involves a wide range of stakeholders, so effective communications is central to our success. This is a new and important role within the Communications team. It involves managing and helping to develop the Charities Regulator’s digital communications activities in particular, to support the team and the wider organisation in delivering on our strategic priorities and legislative mandate.
The duties and responsibilities of the successful candidate will include the following:
- Manage and develop our website with support of communications executives and website agency
- Identify ways to optimise the functionality, user experience and accessibility of our website
- Develop and implement an effective and holistic social media strategy for the organisation, across all our channels, which is aligned to our organisational objectives and fully integrated into our overall campaigns and communications strategy
- Plan, create and manage tailored social media campaigns (organic and paid) to support a range of initiatives and activities
- Manage third parties to deliver campaigns, events and improvements to communications channels
- Analyse, monitor and report on website and social media metrics on a regular basis to measure impact of communications activities
- Identify opportunities to produce, publish and distribute content including guidance in new mediums and channels, such as podcasts, video, social
- Act as a point of contact for internal stakeholders to provide communications support (website and social) for specific projects and, where relevant, providing training to other members of staff
- Develop communications content calendars and ensure alignment to our brand and consistency across all channels in voice and tone
- Identify new digital and marketing trends and insights, and share them with the team
- Manage and develop our online events
- Contribute to the development and achievement of the strategic goals of the organisation generally and the team’s objectives in particular by participating in cross-divisional projects as required
Essential experience, skills, knowledge and qualifications:
The Charities Regulator is seeking to appoint an individual who possesses the following, to a level appropriate to the role of Higher Executive Officer.
- At least four years’ experience in a relevant role
- Demonstrable experience in delivering on communications strategies that build engagement and reputation using digital and social media
- Proficiency in using a website CMS system and a range of relevant marketing tools such as Umbraco, WordPress, Adobe suite, Canva
- Expertise in creating digital content including video (for use across social and digital channels)
- Solid knowledge of website and social media analytics tools such as Google Analytics
- Research and writing skills, including content and editing, particularly for web and corporate materials
- Experience of working successfully in a team environment
- Excellent interpersonal and communication skills as evidenced in your application, in comparisonto other applicants
- Have a qualification of at least level 8 of the National Framework of Qualifications from are cognised university or other third-level institution in a relevant discipline (for example communications, digital marketing, journalism, multi-media, public relations).
Candidates must have the above experience, qualifications on or before Monday, 16 June 2025.
Desirable experience, knowledge and skills:
- An understanding of the charity sector
- Evidence of ongoing professional and personal development
- While not required specifically for the role, fluency in or a working knowledge of the Irish language