Digital Account Manager (Consultant) - Teneo

Description: 

The successful candidate can enjoy working with world class clients and an equally ambitious and dedicated team of content creators, social managers, videographers, and client service colleagues.

As a core member of the client service team, you will be responsible for the daily management of client relationships and delivery of digital projects and campaigns. You will show clients opportunities to grow their brands in innovative, exciting, and relevant ways. Your skillset will help the team define plans and deliver against them on scope, on time and on budget.
Company Teneo
Location Dublin
Position / Title Digital Account Manager (Consultant)
Contract Type Full Time
How To Apply

If you are interested in the role, send your resume to 

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https://boards.greenhouse.io/teneolinkedin/jobs/4525776003?t=c3fde69f3

Role

As an Account Manager you will be a key member of the client service team, executing multiple projects across many brands and industries, in a fun and focussed team environment. With an agency background, you will be a skilled project manager, with strong client-facing experience and a thorough understanding of the digital marketing process from creative ideation through to campaign go-live.

The right candidate will embrace responsibility and strive for the highest standards in terms of client satisfaction and campaign delivery, building strong and enduring relationships based on trust. Mentoring and active support of junior team members will also fall into your remit as you are expected to lead by example and demonstrate a strong work ethic.

Specific Responsibilities: 

  • Develop a solid understanding of the client’s products, market, and industry. Demonstrate a passion and enthusiasm for their business and leverage your understanding to unlock new business opportunities for Teneo
  • Ensure the quality output and delivery of client projects on time and on budget
  • Day to day client and internal communication and management as you progress the project according to the project plan, including cross-functional collaboration within the Teneo Group and with external partners
  • Protect and grow revenue through effective financial administration, including estimate generation, billing, and third-party financial administration
  • Monitor and measure campaign performance on an ongoing basis post-go live in the context of campaign KPIs and report both internally and externally
  • Oversee, encourage, and mentor junior team members to function cohesively as part of the team
  • Be actively involved in new business efforts as and when required

 As an Account Manager, you need to demonstrate the following when dealing with clients:  

  • Develop a solid understanding of the client’s products, market, and industry  
  • Demonstrate a passion and enthusiasm for their business and leverage your understanding to unlock new business opportunities for Teneo  
  • Ensure the quality output and delivery of client projects on time and on budget  
  • Day to day client and internal communication and management as you progress the project according to the project plan to include cross-functional collaboration within the Teneo Group  
  • Protect and grow revenue through effective financial administration, including estimate generation, billing, and third-party financial administration  
  • Monitor and measure campaign performance on an ongoing basis post-go live in the context of campaign KPIs and report both internally and externally  
  • Oversee, encourage, and mentor junior team members to function cohesively as part of the team  

Key requirement: 

  • 3+ years of experience in an agency environment – preferably digital
  • A strong working knowledge of digital platforms and an understanding of agency structure
  • A passion for all things digital and a desire to keep up to date with industry trends and developments
  • A self-starter, ability to think on your feet and make tough decisions with a desire to embrace responsibility and take ownership
  • Confidence with excellent client-facing and presentation skills
  • A process-oriented individual, with an appreciation and understanding of project management
  • Exceptional attention to detail is a must, coupled with personal pride in every output you deliver
  • Ownership of managing projects against budget, therefore delivering profitable work
  • Strong work ethic with a team player attitude
  • Ability to work under pressure and to tight deadlines

What Teneo offers: 

The team at Teneo Ireland is a highly talented & engaged workforce. Our recent employee survey described our culture as fun, friendly and hardworking. 100% said they liked working with all their colleagues.   

The employee benefits on offer at Teneo Ireland include:   

  • Competitive salary 
  • Flexible working / Work for home 
  • Continuous professional development 
  • 25 days annual leave 
  • Early home Fridays
  • Buddying and Mentoring system
  • Health care contribution 
  • PRSA facility
  • Annual health checks / Flu jabs 
  • Bike to work scheme 
  • Travel saver tickets 
  • Wellbeing program
  • Sports club contribution 
  • Company CSR program  
  • Canteen facilities

 About Teneo:

Teneo is the global advisory firm, working exclusively with the CEOs and senior executives of the world’s leading companies. Teneo provides strategic counsel across their full range of key objectives and issues. Globally, our clients include a significant number of the Fortune 100 and FTSE 100, as well as other global corporations.

Teneo Ireland is a multi-award-winning consultancy with service areas covering corporate communications & reputation management, brand strategy & marketing communications, sports & entertainment sponsorship, and digital strategy & communications.

In Ireland, Teneo works with the senior leaders of the country’s most renowned organisations along with multi-nationals based in Ireland across a wide variety of industry sectors including Retail, banking, energy, insurance, technology, professional services, tourism, manufacturing, FMCG, drinks industry, hospitality, aviation, motor, health and pharma.

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