Communications Manager - HIQA

The Communications Manager will play a lead role in helping to enhance the reputation of the Authority through all of its stakeholder communications.

Company Health Information and Quality Authority (HIQA)
Location Dublin (Blended Working 1 – 2 days per week in the office)
Apply by 4 April 2023
Position / Title Communications Manager
Department Communications and Stakeholder Engagement
Reporting to Head of Communications and Stakeholder Engagement
Contract Type Permanent full time
How To Apply You will find the Candidate Information Booklet and the Application Form at Careers | HIQA


  • Manage the day-to-day running of the Communications Department to include people management responsibility.
  • Responsible for implementing and overseeing the communications programme to continue to support the work of the Authority.
  • Contribute to the development and implementation of policies and procedures to meet the Authority’s communications objectives.
  • Contribute to the review and development of policies and procedures for the management of complaints to the Authority.
  • Provide communications advice and support to all Directorates, as and when required.
  • Liaise with appropriate external parties and agencies including government departments, professional bodies and advocacy groups.
  • Represent the Authority in external settings and act as media spokesperson when required.
  • Participate in the development of the corporate strategy, business plans and corporate materials and, where appropriate, lead inter-divisional project teams.
  • Manage the communications team in the delivery of these core functions:  publications production, media relations, stakeholder engagement, internal communications, public consultations, digital communications and social media.
  • Write reports and present briefings on behalf of the Communications Department.
  • Deputise for the Head of Communications and Stakeholder Engagement as required.



  • A minimum of five years’ experience in a relevant Communications role(s).


  • A relevant third level qualification in Management, Journalism, Public Relations, Marketing or related discipline (minimum level 8 on the National Framework of Qualifications.)


  • Excellent communication skills
  • Strong planning, organisational and time management skills
  • People management skills
  • Ability to develop and deliver key messages
  • Strong ability to lead
  • Versatility and the ability to manage change and flux in their working environment
  • Excellent stakeholder engagement
  • Ability to maintain discretion and confidentiality

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