Communications and Digital Media Officer - HIQA

The Communications and Digital Media Officer will work as part of the Communications team assisting with the development of visual communications such as corporate videos, animations, infographics and graphics, as well as promoting the work of HIQA through social media.

Company Health Information and Quality Authority (HIQA)
Location Dublin (Blended Working 1 – 2 days per week in the office)
Apply by 7 February 2023
Position / Title Communications and Digital Media Officer
Department Communications and Stakeholder Engagement
Reporting to Communications Manager
Contract Type Permanent full time
How To Apply You will find the Candidate Information Booklet and the Application Form at Careers | HIQA

JOB ROLE: Role Title Communications and Digital Media Officer


  • Assist with the development of visual communications such as corporate videos, animations, infographics and social media graphics.
  • Assist with script writing for corporate videos and animations.
  • Assist with the production of internal and external newsletters.
  • Write website and intranet copy, and update and edit sites.
  • Assist with the design and implementation of digital engagement campaigns including campaign planning, messaging, design, and implementation.
  • Promote the work of HIQA through social media in line with HIQA’s social media policy and house style.
  • Plan and develop content for social media campaigns.
  • Develop and manage a social media calendar.
  • Social media monitoring and reporting, preparing and presenting monthly analytics reports on online engagement.
  • Use digital analytics to set goals, measure, evaluate and report on performance both during and post campaigns.
  • Assist with photography and videography for social media, web and other channels and at events, as required.
  • Assist with live streaming and social media at events
  • Liaise with graphic designers on publications and materials and manage changes internally with relevant teams, as required.
  • Produce engaging Powerpoint presentations, as required.
  • Assist with the online publication of reports, standards and guidance.
  • Support stakeholder consultations, publications, and communications campaigns.
  • Support team in other tasks where needed and any other duties relevant to the role which may be identified from time to time.
  • Undertake other duties and responsibilities as may be determined by your line manager.



A minimum of two years’ experience in a relevant communications role.


A third level qualification at a minimum of Level 8 on the National Framework of Qualifications. 


  • Excellent communication skills and proven written and spoken English with an excellent command of the English language.
  • Proficient computer skills especially Microsoft Office applications.
  • Strong understanding and experience in Adobe software, desktop publishing, graphic design and video editing, including formatting and design of documents and other communications materials.
  • Proficient social media skills and experience in using and updating platforms such as Twitter, Facebook, LinkedIn and YouTube, in a work environment.
  • Strong understanding and demonstrable experience in analytics, and their use in informing planning and reporting.
  • Strong planning, organisational and time management skills.
  • Ability to demonstrate strong attention to detail
  • Ability to meet deadlines under pressure and manage your own workload
  • Ability to work effectively as part of a team
  • Versatility and the ability to manage change and flux in their working environment
  • Ability to maintain discretion and confidentiality

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