Client Manager – Drury

• Share
• Share
• Share

Role Summary

Working with clients and Client Director to develop public relations strategies and manage day-to-day activities necessary to ensure delivery of communications initiatives for clients. Pivotal point of contact for clients. Responsible for the effective management of client accounts encompassing the full PR spectrum. Provides support and direction to junior team members and delegates work to Client Executives. Opportunities to develop within the business and lead projects.

Key Responsibilities 

• Responsible for the effective management of all aspects of client accounts.  Assists in the planning and coordination of comprehensive PR and Communication strategy for clients in association with Client Director.
• Liaising with clients daily across all areas of the account and attending regular planning meeting with clients.
• Monitoring and escalating issues with clients and Client Director in an agreed manner.
• Developing creatives, drafting, and preparing fully integrated communications plans for clients including creative input and planning for social, digital, and offline initiatives and campaigns.
• Responsible for the implementation of client plans encompassing the full PR spectrum and ensuring client plans are effectively executed to deliver maximum benefit to the client.
• Interacting directly with clients providing advice and support, briefing clients on areas affecting their business and input into the management of the commercial relationship with the client.
• Monitoring and input into the management of the commerciality of each client within the portfolio including fee arrangements, billing, invoicing, budgets. Delivering strong chargeable hours.
• Fostering positive relations with internal staff, clients, media, and external contacts.
• Providing support and direction to staff and delegating work to Client Executives.
• Identifying, generating, and developing new business, to include cross selling of other services within Drury individually or in liaison with their team.
• Keeping abreast of developments within the industry and continuously increasing sectoral knowledge and understanding.

Skills Required

• Specific job-related knowledge and experience (3-5 years) and/or other relevant industry knowledge.
• Drive, sound judgement and creativity.
• Proven ability to work to tight deadlines and to assume responsibility for the delivery of outstanding client campaigns.
• Strong writer.
• Strong contribution to new business activities.
• Demonstrated presentation skills.
• Experience working on campaigns / projects
• Evidence of working successfully in a team environment.
• Proficient in Microsoft Office suite – Word, Excel, PowerPoint, MS Outlook.

Desirable Experience

• Experience in Corporate PR
• Experience in Financial Services
• Public Information Campaigns

Qualifications:

• A relevant third level qualification (e.g., communications, digital marketing, public relations, journalism)
• PR related qualification desirable

Benefits

• Hybrid working
• Annual salary review
• Annual bonus scheme
• Pension
• Discounted private health cover
• Training and development
• Subsidised mobile phone
• Sports and Social events
• Health and Wellbeing events
• Fun, collaborative environment

Applications to include a CV (Two pages max) and short cover letter should be forwarded by e-mail to Loading... clearly marked ‘Client Manager’

• Share
• Share
• Share