Client Manager - Reputation Management & Corporate Communications - FleishmanHillard

Are you ready to take your career to the next level? Do you have what it takes to work with an internationally awarded team and manage the reputation of global and local companies? Would you love  the opportunity to work in some of the world’s most exciting cities….Amsterdam, Paris, Johannesburg, New York, London,  Berlin? Sounds like you?

FleishmanHillard International Communication (FH) is seeking to recruit an ambitious, highly motivated client manager to join its Reputation Management & Corporate Communications Team.

Company FleishmanHillard
Location 15 Fitzwilliam Quay, Dublin 4
Position / Title Client Manager - Reputation Management & Corporate Communications
Department Reputation Management & Corporate Communications
Contract Type Full-time
How To Apply

Interested applicants should forward a CV and cover letter in confidence to Turn on Javascript!

FH is part of one of the world’s largest communications agencies, bringing clients fresh thinking, strategic expertise and creative power for authentic, break-through communications. At FH Dublin integrated communications is at the core of what we do – across our network, our team and all platforms and the successful candidate will be expected to understand how all the channels of communication impact on a company’s reputation. 

Role Overview 

Reporting to the Client Director, the client manager will deliver daily client service and needs a proactive professional approach to ensuring deliverables are achieved. Problem solving capabilities, a passion for delivering transformative outcomes for clients and a can-do attitude are essential.

The successful candidate will:

  • Have a thorough understanding of the client’s business, commercial context, communications issues and brand positioning, in order to shape advice accordingly
  • Play a central role in planning work that addresses client’s goals, objectives and priorities
  • Manage day-to-day client liaison, ensuring deadlines are met and the client is continually informed of the status of ongoing projects
  • Be highly capable when leading campaign / programme implementation including external engagement and wider outreach
  • Draft and produce high quality content for clients drawing on senior support for strategic guidance only
  • Develop communications toolkits for campaigns / programmes
  • Manage client budgets across client scope and projects
  • Successfully initiate and build trusted client relationships over the long-term

KEY REQUIREMENTS

Knowledge and Expertise

  • Minimum of three years’ experience in a PR/communications agency or in a similar role with a track record in industry leading effective campaigns
  • Excellent time management skills, and the ability to work in a fast-paced, high pressure environment, managing your own work and that of others
  • Applicants must be eligible to work in Ireland and available for international travel
  • Ability to build and maintain key relationships with media/opinion leaders and other relevant third parties
  • Experience of working on international client briefs would be beneficial but not essential 
  • Experience of working with consumer or lifestyle brands would be an advantage
  • Familiarity with inter-agency brand planning and/or global account planning would be advantageous
  • Experience of implementing campaigns that are designed to build a corporate reputation is desirable
  • A clear understanding of the main digital platforms and how to utilise for maximum impact in client campaigns

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